Responsible gambling tools and support at Fishandspins

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Playing at Fishandspins casino is meant to stay entertainment, not a source of stress or a way to solve money worries. This page sets out how we think about responsible play, the signs worth watching for, the tools we currently offer, and where to find independent help in the UK if gambling starts to feel like a problem rather than a pastime.

Why responsible gambling matters

Casino games are built on chance, and no strategy changes the maths behind that. We say this plainly because a small number of players lose sight of it under pressure – chasing a loss, or treating a big win as proof that the next one is due. Neither is true, and neither is something we want you carrying into your next session. Gambling should sit alongside your normal budget and free time, not replace either.

Signs gambling is getting out of hand

Some patterns are easier to spot from the outside than from inside a session. Watch for these in your own play:

Questions worth asking yourself

A short honest check, answered privately, tells you more than any single session ever will:

  1. Have you spent more than you planned to in the last month?
  2. Have you borrowed money, or sold something, to fund play?
  3. Have you tried to cut back and found it harder than expected?
  4. Do you think about play when you're doing something else?
  5. Have you hidden deposits or losses from someone you live with?
  6. Has play affected your sleep, work or relationships in the last few weeks?

A "yes" to more than one of these is worth taking seriously – not as a verdict, but as a reason to use one of the tools below or speak to one of the organisations further down this page.

Fishandspins' control tools

We offer a small set of practical controls rather than a long menu of settings that rarely get used. If you want to stop playing altogether for a period, you can request self-exclusion by contacting our support team via Live Chat – there's no form to fill in first, just a conversation with a real person. Players who want to cap what they can deposit can also set a personal deposit limit, though this currently applies to card and alternative fiat methods only; deposit limits cannot be applied to cryptocurrency payments, so if you play with crypto and want a hard spending ceiling, a fiat method gives you that control in a way crypto currently does not.

Blocking software

If you'd rather remove the option to play entirely rather than rely on willpower during a difficult stretch, free blocking tools sit outside any single operator and cover every gambling site on a device, not just one. Gamban and BetBlocker (free, multi-platform) both do this, and neither needs the site's cooperation to work.

Practical limits that work

A few habits do more than any single setting:

Since April 2025, UK law has also capped stakes on online slots at £5 per spin for players aged 25 and over, and £2 per spin for 18–24s – a floor under how much any single spin can cost, though it doesn't apply to roulette, blackjack or live-dealer tables. Separately, UK-licensed operators now fund gambling-harm research and treatment through a statutory levy on gross gambling yield rather than the voluntary donations that used to pay for it, which is part of why the support routes below are free at the point of use.

Where to get help in the UK

These organisations are independent of any operator and free to contact:

Protecting minors

Our service is restricted to players aged 18+, and age verification is part of our account checks. If you share a computer, tablet or phone with a child, parental-control software such as Net Nanny or Qustodio can stop a device being used to reach gambling sites at all, which is a more reliable safeguard than relying on account settings alone.

Questions about any of this can be sent to [email protected]. Gambling should be entertainment, not a chore.

Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable – for free, confidential support, visit BeGambleAware.org.